I’d like Mirvac to build a home on my land
I often have questions about my Mirvac home / apartment and need quick fix answers – where do I go / who do I ask?
What types of matters can Mirvac's Customer Relationship and Settlement Team assist me with?
Outside of Mirvac Customer Relationship and Settlement Team opening hours, who can I contact if I need urgent assistance?
Is NBN connected to Mirvac’s properties?
Mirvac is building near me – what are the construction hours?
I have just moved into my new Mirvac property – what do I do next?
Are there any events organised for my community / estate / building?
I have recently moved into my new property, how can I find out who my neighbours are?
I need to contact someone at Mirvac about issues at my property
I want to make changes to my property. Will Mirvac do the work?
My smoke alarm is beeping – but there is no smoke in the house?
How can I maximise the efficiency of my down lights?
How do I adjust the temperature of my air conditioning?
Can I have a pet in my new apartment?
What process do I need to follow to make variations to my new Mirvac property?
Firstly make contact with Mirvac's Customer Relationship & Settlement Team. They will be able to guide you through the appropriate process.
Can I install timber floors in my new apartment?
When can I view my new property?
Please make contact with the Mirvac Customer Relationship & Settlement Team. A viewing will depend on the construction program.
When can I collect my keys and move in?
Key collection is available after settlement. Contact the Mirvac Customer Relationship & Settlement Team to discuss the date of settlement and location for key and settlement pack collection. When moving into an apartment building, you must contact the building manager to book a lift. The building manager will hang protective curtains inside the lift to minimise damage.
If your house was built by Mirvac, key collection is available after settlement. Contact your Mirvac Customer Relationship & Settlement Team to discuss the date of settlement and location for key and settlement pack collection. You are free to move into your new home anytime after settlement has been completed.
I would like to gain access into the common facilities – who should I contact?
Your Mirvac settlement pack may have contained swipe passes for the common facilities. In most instances, the pass that allows access into the lift or through lobby doors also allows access into the common facilities. If not, please contact the Building Manager or Strata Manager to discuss.
You cannot gain access into the common facilities until you have settled on your property. With settlement completed, your Mirvac Settlement pack may have contained swipe passes for the common facilities. If not, please contact your Strata Manager / Community Manager to discuss.
I have concerns about damage / issues with the common property in my building / estate, who shall I contact?
What are the by-laws for?
I have purchased land from Mirvac, what do I do next?
Mirvac acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners of the lands and waters of Australia, and we offer our respect to their Elders past and present.
Artwork: ‘Reimagining Country’, created by Riki Salam (Mualgal, Kaurareg, Kuku Yalanji) of We are 27 Creative.