AI and the Future of Work | Mirvac Office and Industrial

Augmented Work

How New Technologies are Reshaping the Global Workplace

In recent years, there has been much research and many articles about machines automating humans out of the workforce. Many discussions suggest that as robots improve, they can gradually undertake more human tasks, without needing to sleep, have days off, or even be paid.

However, more recent research has shown that, rather than whole jobs being at risk, machines are more likely to automate individual tasks. To put it another way — all jobs have elements that can be automated, but no job is likely to be replaced entirely by a machine.

The topic becomes even more interesting when you look at what machines and computers can accomplish when they work together. This is the world of augmented work — and it has significant implications for everyone engaged in procuring, developing, building and managing workplaces. In fact, many advances in augmented work have already been piloted in logistical and industrial settings. Now, they are ready to enter the office workplace.

This report considers five different models of augmented working, and how they will affect the future workforce and the workplace.

The five models are:

  • Assigned — the machine completes tasks unaided with different levels of instruction.
  • Supervised — there is some level of automated decision-making undertaken by the machine.
  • Coexistent — machines will work alongside humans in parallel workstreams.
  • Assistive — machines will help humans complete tasks faster, more accurately and, possibly, even to a higher level of quality.
  • Symbiotic — still emerging, the most advanced form of human-machine collaboration.



The full report explores the five different modes of augmented working, and how they will affect you and the future workplace. To download, register your details.

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